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Some systems are experiencing issues

Active Incidents

January 22 2020

City of Richmond Water Works Maintenance Impact To VCU Network

A water main break was detected by the City of Richmond last night near the intersection of Cary Street and Belvidere Street. Around 1:30 a.m. Network Services was notified that VCU conduit housing network fiber cable between the campuses could be in the way. Network Services team members met with city contractors and marked the VCU conduit so crews working tonight, January 22nd, can be careful not to damage it. Being that this work is happening very close to the VCU conduit, there is a small chance of our network fiber cable being damaged. If this happens, Engineering West Hall will be without network connectivity and other redundant links will be down until Network Services can patch around the cut. The City of RIchmond work is expected to be completed by tomorrow morning, January 23rd.If you have any questions, please contact the IT Support Center at 828-2227 or itsc@vcu.edu.

January 9 2020

Blackboard Faculty Tools Offline

The Blackboard course creation tool (Faculty Tools) is currently offline. We are working with the vendor to provide a helpful solution in order to get this critical tool working again.

Learning Systems is continuing to work through your course creation/copy requests as diligently as possible.

Please contact the IT Support Center (828-2227, itsc@vcu.edu) with any questions.

January 8 2020

Websites VCU Portal - Problem with Blackboard portlet not displaying courses

The MyVCU portal is currently experiencing issues. Links to Blackboard courses are not available. Please use one of the following to access courses on Blackboard:

https://blackboard.vcu.edu/

Please contact the IT Support Center (828-2227, itsc@vcu.edu) with any questions.

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