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University-wide Incident

July 16 2021

Adobe Creative Cloud Data Purge - August 15th, 2021

*On August 15th, 2021, the VCU Adobe Enterprise Administration team will be disabling a setting within our Adobe Admin Console called "Dedicated Encryption Key". When this change takes place ALL data, files and assets stored in the Adobe Creative Cloud storage service and associated with a VCU Federated ID will be permanently deleted. *

***Please backup ALL of your Adobe Creative Cloud data, files, projects, libraries, and other digital assets immediately! ***

***To view the VCU Adobe Asset Backup/Migration Guide, visit: ***https://go.vcu.edu/adobe/backup

Please contact the IT Support Center (828-2227, itsc@vcu.edu) with any questions.

Active Incidents

July 16 2021

Adobe Creative Cloud Data Purge - August 15th, 2021

*On August 15th, 2021, the VCU Adobe Enterprise Administration team will be disabling a setting within our Adobe Admin Console called "Dedicated Encryption Key". When this change takes place ALL data, files and assets stored in the Adobe Creative Cloud storage service and associated with a VCU Federated ID will be permanently deleted. *

***Please backup ALL of your Adobe Creative Cloud data, files, projects, libraries, and other digital assets immediately! ***

***To view the VCU Adobe Asset Backup/Migration Guide, visit: ***https://go.vcu.edu/adobe/backup

Please contact the IT Support Center (828-2227, itsc@vcu.edu) with any questions.

Make it real. Campaign for VCU