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Some systems are experiencing issues

University-wide Incidents

June 21 2018

Websites Web Site Service Disruption

VCU Technology Services staff are currently investigating an issue with the web infrastructure that is causing some VCU sites to load or respond slower than normal. Please contact the IT Support Center at 838-2227 or itsc@vcu.edu with any questions.

June 1 2018

Virginia House Bill 1 (HB1) Student Information Legislation

The Commonwealth of Virginia has passed legislation that restricts access to student contact information by the public as well as by fellow students. Virginia House Bill 1 (HB1), which takes effect July 1 as Code of Virginia section 23.1-405(C), prohibits a university from disclosing a student’s email address, physical address or telephone number under the exception in the Family Educational Rights and Privacy Act (FERPA) for directory information or the Virginia Freedom of Information Act (FOIA) unless the student has affirmatively consented in writing to the disclosure.

On June 5, to ensure compliance with the new law, VCU Technology Services will remove all applicable student information from phonebook.vcu.edu and the people search on the VCU website. Additionally, University online applications such as Blackboard, email, room reservation systems and Service Desk will no longer provide the ability for non-employees to search for student eID and email addresses, including the auto-complete feature of email addresses currently used in many systems.

More information about this legislation is available at go.vcu.edu/hb1 .

Active Incidents

June 21 2018

Websites Web Site Service Disruption

VCU Technology Services staff are currently investigating an issue with the web infrastructure that is causing some VCU sites to load or respond slower than normal. Please contact the IT Support Center at 838-2227 or itsc@vcu.edu with any questions.

June 1 2018

Virginia House Bill 1 (HB1) Student Information Legislation

The Commonwealth of Virginia has passed legislation that restricts access to student contact information by the public as well as by fellow students. Virginia House Bill 1 (HB1), which takes effect July 1 as Code of Virginia section 23.1-405(C), prohibits a university from disclosing a student’s email address, physical address or telephone number under the exception in the Family Educational Rights and Privacy Act (FERPA) for directory information or the Virginia Freedom of Information Act (FOIA) unless the student has affirmatively consented in writing to the disclosure.

On June 5, to ensure compliance with the new law, VCU Technology Services will remove all applicable student information from phonebook.vcu.edu and the people search on the VCU website. Additionally, University online applications such as Blackboard, email, room reservation systems and Service Desk will no longer provide the ability for non-employees to search for student eID and email addresses, including the auto-complete feature of email addresses currently used in many systems.

More information about this legislation is available at go.vcu.edu/hb1 .

February 23 2018

Eduroam Wireless Network Connectivity Issue

Network Services is reporting that the wireless SSID connection "EDUroam" is currently unavailable. Staff and support teams are currently working to resolve this issue. In the meantime, if you need access to the VCU wireless network and you do not have a VCU eID, please use "VCU Guest" SSID for access to the wireless network. Please contact the IT Support Center at 828-2227 or itsc@vcu.edu with any questions.

Make it real. Campaign for VCU