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SafeNet Wireless Authentication Issues Archived

Thursday, July 22 2021 at 7:49 am


We are experiencing authentication issues on SafeNet wireless this morning. Network Services believes this is related to a software patch install last night. We are observing high CPU usage and authentications are sporadic when trying to connect to SafeNet wireless SSID. We are working with the vendor to resolve the issue as quickly as possible. Please contact the IT Support Center with any questions or concerns at itsc@vcu.edu or 828-2227.

Network Services has implemented a temporary fix to restore wireless connectivity for SafeNet and Eduroam network SSIDs. The team is still working with the vendor to resolve the original issue.

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