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IT Ticketing and Support System Maintenance Scheduled for January 15 Archived

From 01/18/2022 at 3:04 am until 01/15/2022 at 10:00 pm

IT Ticketing and Support System Maintenance Scheduled for January 15, scheduled 4 days ago

The VCU IT Support ticketing system will be migrated on Saturday, January 15th, beginning at 4:00 pm. The migration process is expected to be completed by 10:00 pm that evening. During the migration process, the ticketing system will be unavailable, this includes itsupport.vcu.edu . Following the migration, we expect to see an impact on performance for several hours.

Please contact the IT Support Center (828-2227, itsc@vcu.edu) with any questions.

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